7 Most Common Customer Pain Points and How to Fix Them

    Customers expect more from today’s small businesses than ever before. Here’s the 7 most common customer pain points and how to fix them. Most Common Customer Pain Points Providing Inaccurate Information It doesn’t matter what kind of small business you have, clients who call you or contact you online are looking for good advice. If […]

  • The week in radio and podcasts: PM; The Grenfell Tower Inquiry; The Home Babies

    New show on LBC: Eddie Mair. Photograph: Ken McKay/ITV/Rex/Shutterstock PM | BBC Radio 4 The Grenfell Tower Inquiry | BBC Radio 4 PM podcast The Home Babies | BBC Radio 4 PM podcast Eddie Mair is leaving PM and many will be bereft. Including my mum, who phones me to talk about it. I tell her that he’s starting a new show in September […]

    Tech transformation: how agriculture is being redefined through digital innovation and startups

    At a recent YES Bank panel and digital startup competition, it was evident that India’s digital boom was lending the Indian startup ecosystem a distinctly agri-flavour. The convergence of mobile networks, broadband internet, cloud platforms, IoT, AI and open data is helping transform one of the world’s oldest professions. This is of great significance as […]

    Quotes of the Week: Handmaid’s Tale, American Woman, Younger and More

    Just a few short hours before SpongeBob SquarePants gets his ego stroked at the Tony Awards, we’re honoring the best soundbites from the medium where he got his humble start. Our latest batch of Quotes of the Weekincludes a mea culpa from Full Frontalhost Samantha Bee, a Star Warsreference courtesy of The Handmaid’s Tale, a reflection on sexual misconduct […]

  • LIFE
    Rooms uses marble and concrete to create Life On Earth furniture

    A marble table with a ball for a base and a collection of benches inspired by brutalist bus stops feature in this collection of furniture by Georgian design duo Rooms. Called Life On Earth, the collection consists of 12 handmade objects, made from a combination of natural stone and composite materials. According to Nata Janberidze and Keti Toloraia, founders of Tbilisi-based Rooms, the […]

    Podcasts and Privacy

    Like just about everyone else, we love podcasts here at ProfHacker. This year there has been increasing attention paid to podcast advertising, in part because Apple turned on an analytics feature back in December. Analytics are always in conflict with privacy, though, which leads me to want to talk about Overcast. Heather wrote a great overview of Marco Arment’s Overcast back […]

    A Good Habit For Serial Entrepreneurs, And Everyone Else, To Become Our Best Selves

    “This is just the speed at which I operate,” said serial entrepreneur Neil Grimmer in a recent interview with Inc. And as he’s charged from experience to experience, Grimmer’s personal passions have heavily influenced his professional life. Photo by Habit Neil Grimmer, a serial entrepreneur with a dedication to being his healthiest self and helping others achieve the […]